A computer that slows down, a screen that stays black on start-up, a connection that drops at the worst moment: IT failures never give warning. In Nice and throughout the Alpes-Maritimes department, SOS IT Services 06 responds every day to for individuals and businesses affected by these situations. This guide presents the most common faults, the right reflexes to adopt, and the situations where the intervention of a qualified technician becomes essential.
Based on our interventions in Nice, Cannes, Antibes, and Grasse, the most reported problems fall into a few broad categories. Knowing these types allows you to anticipate and, in some cases, limit damage before the technician arrives.
A PC that takes five minutes to start up is not just annoying — it is often a sign of an underlying problem: a failing hard drive, RAM saturation, background malware, or an outdated operating system. On the Côte d'Azur, where many professionals rely on intensive cloud tools (tourism, real estate, finance in Monaco), a slow workstation directly translates into lost productivity.
Ransomware, Trojans and adware represent a growing share of our callouts in the 06. In 2025, more than one in four French SMEs experienced at least one infection attempt (source: ANSSI). Residents of Vence, Saint-Laurent-du-Var or Cagnes-sur-Mer are no better protected than major cities: cybercriminals target everyone. Our IT security service includes complete disinfection and the implementation of lasting protection.
Cracked LCD screen, liquid-damaged keyboard, corroded power connector, faulty motherboard: physical failures require precise diagnosis before any repair or replacement decision. Our Nice workshop has the professional diagnostic equipment to assess the feasibility and cost of any repair with full transparency.
Unstable Wi-Fi in offices in Sophia Antipolis, intermittent connection in a villa in Mougins, randomly dropping router in Menton: network problems are everywhere. An IT technician can diagnose the origin of the problem (infrastructure, configuration, faulty hardware) and propose a lasting solution.
It depends on your level of IT confidence and the urgency of the situation. Here are the warning signs that should prompt immediate action:
Our four-step method guarantees efficient and transparent handling, whether you are in Nice, Vallauris or Antibes:
We also offer IT maintenance contracts for businesses that prefer to anticipate failures rather than suffer them. An approach particularly valued by SMEs on the Côte d'Azur that cannot afford prolonged downtime.
Prevention remains the best troubleshooting. A few simple best practices can considerably reduce the frequency of failures:
SOS IT Services 06 generally responds within 24 hours in Nice and the Alpes-Maritimes. For professional emergencies, same-day intervention is possible subject to availability. Remote troubleshooting is also available for software issues, often resolved in less than an hour without a visit.
Diagnosis is free. The fee varies by type of fault: allow between €60 and €120 for a standard home or workshop visit. Businesses with a maintenance contract benefit from preferential rates. A precise quote is always established before any workion, sans mauvaise surprise.
Yes, our technicians work on PCs running Windows and Linux, as well as Macs running macOS, regardless of brand or model. We also handle professional tablets and smartphones by appointment.
We offer both options. Home or business visits are ideal for network faults, desktop workstations and complex configurations. For hardware repairs requiring specialist tools, our Nice workshop takes care of your equipement, avec un service de collecte sur demande.
Un technicien SOS IT Services 06 intervient in Nice and throughout the department, souvent sous 24 h. Diagnostic gratuit, devis transparent.