IT maintenance

IT maintenance

Our expertise

Proactive IT maintenance

IT maintenance is the cornerstone of your business productivity. SOS IT Services 06 offers contracts tailored to SMEs and the Alpes-Maritimes (06) to guarantee the availability and performance of your IT infrastructure.

Our approach combines preventive maintenance (updates, monitoring, regular cleaning) and corrective maintenance (rapid troubleshooting in case of failure). Result: fewer breakdowns, less downtime and always up-to-date infrastructure. Our technicians monitor your network, servers and workstations from our monitoring center on the Côte d'Azur.

Each contract includes priority support with a guaranteed response time, detailed monthly reports and a dedicated contact who knows your infrastructure. We also manage full IT outsourcing for companies wishing to outsource their IT.

Whether you are in Nice, Antibes, Cannes, Sophia Antipolis or elsewhere in the 06, we work on-site or remotely. A well-maintained IT infrastructure is the guarantee of a smoothly running business.

Services

What we do

Automatic updates

Operating systems, business software and firmware kept up to date continuously.

Proactive monitoring

Real-time monitoring of your servers, workstations and network. Alerts before failure.

Priority support

Phone and remote assistance with guaranteed response time (4 business hours).

Monthly reports

Detailed report: infrastructure status, completed interventions, recommendations.

Backup included

Automated backup of your critical data with regular integrity checks.

On-site intervention

Travel included and nearby for hardware and network interventions.

FAQ

Frequently asked questions

Preventive maintenance anticipates problems: updates, monitoring, regular cleaning. Corrective maintenance intervenes after a failure to repair. Our contracts combine both to minimize interruptions and guarantee business continuity.

Our contracts include: system and software updates, 24/7 proactive monitoring, priority phone and remote support, on-site interventions, monthly status reports and automated backup. The exact content is tailored to your company's size and needs.

We offer flexible contracts: annual commitment with preferential rates or a no-commitment quarterly formula. Most of our clients in the Alpes-Maritimes choose the annual contract for the best value for money.

With a maintenance contract, you benefit from priority support. The guaranteed response time is 4 business hours. For critical emergencies, we respond within 2 hours and surrounding areas.

Protect your business with a maintenance contract

Free personalised quote. No nasty surprises, no hidden commitments.

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